Gain useful insights from the experience of others that you can take back into your organisation and implement straight away.

In this session you will learn how AI can be used right now to generate real value and cost savings for your business.

Benefit from knowledge and experience of real-world businesses who are using AI in very practical, results-proven ways.

In this briefing, local industry experts Jasco will provide insights into the South African case for AI in the contact centre, while global leaders in Cloud Contact centres, Five9, will review a series of business case studies using the Genius AI platform.

Gain insights to create your checklist and strategy game plan for your own AI considerations.