Learn about the proper policies you need to secure your cloud contact center and steps remote agents can take to stay ahead of cybercrime.

68% of business leaders feel their cybersecurity risks are increasing. With sensitive customer information, such as credit card and social security numbers, contact centers are prime targets for hackers. As more customer service agents continue to work from home, protecting your customer’s data has never been more critical.

Join Dave DeWalt, the most widely recognized cybersecurity business leader, and Rowan Trollope, CEO of Five9, to learn about the proper policies you need to secure your cloud contact center and steps your work-at-home agents can take from home to stay ahead of cybercrime.

In this executive webinar, you will learn:

• • Why protecting customer data in the cloud is safe

  • Best practices to mitigate the risk of security breaches

  • Top cybersecurity trends