How Five9, Salesforce, and Slalom Transformed Castlight Health’s CX Strategy
Join CMSWire and a panel of executives from Salesforce, Slalom and Five9 for this live hour-long webinar about Castlight Health’s efforts to maintain business continuity for their customers. We’ll discuss the importance of reimaging the customer experience and its impact on ROI.
In this webinar you’ll learn:
- Why Castlight Health chose Five9 and Salesforce to help reimagine their CX strategy
- Why Slalom was an important factor in consulting with Castlight to ensure a smooth transition in moving to Five9
- How Salesforce plays an integral role in ensuring proper reporting, analytics and customer journey information for Castlight’s Fortune 500 customers