How UCC Leverages the Cloud to Reimagine Customer Experiences
Zsolt Szmolinka
Chief Executive Officer
Brian Atkinson
VP & General Manager
Since 2008, United Call Centers (UCC), a global BPO based in Hungary, has been a pioneer in delivering multilingual customer support in a remote environment. As a result, UCC has been able to meet and exceed the evolving needs of both agents and consumers in today's new customer service environment.
In an executive spotlight webinar, join Zsolt Szmolinka, CEO of UCC and Brian Atkinson, VP & General Manager of Five9 EMEA, for expert insights into how UCC leverages a cloud contact center solution to reimagine customer experiences, realize results and deliver exceptional multilingual support from anywhere.
Join this webinar to learn:
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How cloud enables BPOs like UCC to provide flexible and scalable services.
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The 3 pillars to successfully operate a contact center in a remote environment.
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How UCC leverages cloud technology to measure and deliver business results.
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Contact center trends and what is next for the future of CX.
