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Equality, Empowerment, and Excellence: Driving Your Career in Customer Service or Customer Engagement


On-Demand Webinar


In celebration of Women’s Equality Day, join a panel of trailblazing executives as they discuss the career paths they chose, and how the decisions they made helped propel them to their current positions in the contact center, customer service, and customer engagement industries. Moderated by industry analyst Sheila McGee-Smith of McGee-Smith Analytics — herself an entrepreneur — this complimentary webinar is filled with practical advice to help you:

  • Turbocharge your contact center or customer engagement career.
  • Capitalize on trends in career equality and inclusion.
  • Benefit from mentors — within and beyond your organization.
  • Discover the skills and traits that leaders look for when promoting staff.
  • Manage work / life balance more effectively.

If you’re a professional working in the contact center, customer service, or customer engagement field and have ever wondered, “Where do I go from here?” then this is the webinar for you.

On-Demand Webinar