Director, Technical Marketing
Accelerated by the pandemic and the overarching desire for more work flexibility, more people than ever have left traditional 9-5 roles in favor of striking out on their own. In fact, 1099 employees or independent contractors now make up nearly 40% of the workforce.
This fact is no surprise to Five9 customer, NexRep and their CEO Teddy Liaw, who has been pioneering this trend since 2009 when they were founded on the mission to positively transform the lives of people working within the contact center industry.
NexRep allows its employees to join the NexRep Marketplace: a virtual space provided by NexRep, where contractors and clients come together to create exceptional customer experiences.
It all really comes down to one simple idea: everybody wins when we put people first.
Hear from NexRep CEO Teddy Liaw on how a 1099 workforce has helped him grow his business and create positive change in the communities NexRep operates in. From enabling flexible work schedules for working parents, to helping brand fans translate their love for a product into great customer service and support experiences.