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Customer Success Story: How From You Flowers Wins with Five9 

On-Demand Webinar

From You Flowers leverages Five9 Digital Engagement to communicate with customers on their channel of choice. 
Dana Urban

Dana Urban

Director of IT
Tim Sacco

Tim Sacco

Sr. Technical Account Manager

From You Flowers prioritizes personalization - from the cards on their flowers, to their customer support, they want each customer to have the experience that's right for them. 

With a same-day delivery promise, From You Flowers needs to offer quick customer support on any channel - chat, email, or phone. That's where Five9 came in. 

In this customer case study webinar Five9 Sr. Technical Account Manager Tim Sacco sits down with From You Flowers Director of IT Dana Urban to discuss:  

  • The challenges they faced before switching to Five9 
  • The results they have achieved since switching to Five9  
  • The crucial role the Technical Account Management (TAM) team plays in helping ensure the continued success of From You Flowers 
  • Advice for anyone looking to expand their omnichannel strategy 


Register Now!
On-Demand Webinar -