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John Finch
VP, Product Marketing
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Richard Dumas
VP, Product Marketing
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Not all CX platforms are built equal, and there is rarely one size fits all. Taking on the task of researching and proactively identifying your business needs, and ultimately having to choose which customer experience platform is right for you is an incredible undertaking.
In this webinar, you will hear from leaders at Five9 and Zendesk as they walk you through the three critical steps to making a successful selection:
- Identifying and optimizing your CX strategy
- Understanding the business needs that matter most
- Choosing the CX Solution that's right for you and how to ensure ongoing ROI