Five9 Emergency Services (E911)
Contact centers are in a unique time where agents may no longer be in the office five days a week or in an office at all. Whether it be a high-rise apartment building, suburban home, or neighborhood coffee shop agents must have the ability to not only dial 911 but provide the proper location of those agents to the public safety answering point (PSAP).
Download this data sheet to learn how the solution:
- Helps your organization stay compliant with FCC regulations and CRTC regulations
- Provides emergency support workers, even in remote locations
- Equips organizations with multiple monitoring and notification options