Five9 Rates Highest in Vendor Satisfaction among Customers Surveyed by DMG
![Five9 Rates Highest in Vendor Satisfaction among Customers Surveyed by DMG Report](/sites/default/files/styles/resource_full_main_image/public/Five9/upload/9/974/97477/easset_upload_file20406_97477_e.png?itok=RFYWF5ls)
Five9 Rates Highest in Vendor Satisfaction among Customers Surveyed by DMG Consulting
Five9 received the highest overall vendor satisfaction score in the DMG Consulting 2021/2022 Cloud-Based Contact Center Infrastructure (CBCCI) report. The report measures customer satisfaction and completeness of product features.
Five9 earned 33 perfect scores out of a possible 34. In fact, Five9 is the only vendor in the report to receive perfect scores in categories that include:
- Overall vendor satisfaction
- Implementation
- Professional services
- Training
- Ongoing service and support
- Responsiveness to product enhancement requests