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Process a Webservice Response Using Studio 7

Agent Desktop Plus Demo Screenshot
This technical video outlines the steps to process a webservice response to capture only the records you want. In this demo, a webservice returns a list of employee names and details, which is then narrowed down to generate a list of employee names only.
Watch as Five9 Senior Director Santosh Kulkarni outlines the steps to:
  • Capture length of array (number of records to be returned)
  • Create a new index variable
  • Set up variable node using “Get Element from JSON” and establish parameter path
  • Generate a decision node that indicates you have reached the end and all records have been processed

Watch the Demo Video