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Shopping Cart Rescue & the Contact Center Webinar

Shopping Cart Rescue & the Contact Center
The post-pandemic shopper has embraced online purchasing like never before. The National Retail Federation forecasts that e-commerce sales will grow between 10.5% and 13.5% to more than $4.44 trillion in 2021. Unfortunately, online shoppers abandon on average 84.27% of their online carts!  
Find out how Five9 and Lucency are helping businesses eliminate expensive leaks in this massively critical stage in the e-commerce journey.
Tune into this webinar to learn:  
  • Why are abandoned shopping carts a problem for retailers?  
  • How do you rescue a shopping cart at risk of abandonment? 
  • Why is the Contact Center so important to solving this big problem for retailers?

Watch the On-Demand Webinar