The Blueprint Ep 1: Choosing the Right Cloud for Your Contact Center
Where you build your contact center is just as important as what it looks like. You must decide whether to set up business on-premises, in the cloud, or somewhere in between. During this webinar, discover the differences, benefits, and tradeoffs of each solution, then get a roadmap to evaluate these solutions for your unique business.
Watch this webinar to learn:
- The difference between cloud, on-premises, and hybrid contact centers
- The pros and cons of each solution
- Ways to measure these solutions including total costs, remote worker support, uptime, and business agility
- The benefits of public vs. private vs. hybrid cloud