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Zoom Phone UC Integration

Unite the best of your organization for exceptional CX.

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Surpass Customer Expectations

Empower your agents to deliver a more seamless calling experience with your customers.

Agents using Five9 UC Integration with Zoom Phone can identify relevant back-office workers through a customizable, consolidated directory; view their availability status; and call, transfer, or conference with them on-net — from anywhere. Improve your agent experience with our easy-to-use Zoom Phone UC Integration.

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Why Choose Five9 UC Integration with Zoom Phone

  • Advanced Visibility

    An integrated directory displays presence bidirectionally, enabling Five9 agents and Zoom Phone users to simultaneously see presence statuses such as available, away, or signed out.

  • Global Support

    Five9 operates globally, so you can expand the number of resources available to assist your customers and enable your agents to collaborate with back-office workers from around the world.

  • The Best of Everything

    Integrating Five9 and Zoom Phone allows you to leverage your UC solution without compromising on industry-leading contact center features.

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Enjoy Zoom Phone without compromising on industry-leading contact center features.


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Resources To Help You Get Started

Data Sheet

Five9 UC Integrations Overview

Enhance collaboration between agents and back-office workers and deliver exceptional CX to more customers.

Data Sheet

Five9 UC Integration with Zoom Phone

Bring better customer satisfaction to more customers with the Five9 UC Integration with Zoom Phone.


Integrate Your Contact Center and UC

Learn five reasons why integrating your contact center and UC can help you deliver a delightful and intuitive customer experience.

We’ll help you find the right strategy and products for your evolving business.

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Use real-time data collected from your customers to provide actionable insights for your agents and business.

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Empower your agents so they can focus on delivering a more human experience.

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Manage your agents with empathy while delivering impact to the business.

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