Surpass Customer Expectations
Empower your agents to deliver a more seamless calling experience with your customers.
Agents can identify relevant back-office workers through a customizable, consolidated directory; view their availability status; and call, transfer, or conference with them on-net — from anywhere.
Why Choose Five9 UC Integration with Zoom Phone
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Advanced Visibility
An integrated directory displays presence bidirectionally, enabling Five9 agents and Zoom Phone users to simultaneously see presence statuses such as available, away, or signed out.
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Global Support
Five9 operates globally, so you can expand the number of resources available to assist your customers and enable your agents to collaborate with back-office workers from around the world.
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The Best of Everything
Integrating Five9 and Zoom Phone allows you to leverage your UC solution without compromising on industry-leading contact center features.
Enjoy Zoom Phone without compromising on industry-leading contact center features.
Resources To Help You Get Started
Five9 UC Integrations Overview
Enhance collaboration between agents and back-office workers and deliver exceptional CX to more customers.
Five9 UC Integration with Zoom Phone
Bring better customer satisfaction to more customers with the Five9 UC Integration with Zoom Phone.
Integrate Your Contact Center and UC
Learn five reasons why integrating your contact center and UC can help you deliver a delightful and intuitive customer experience.
Use real-time data collected from your customers to provide actionable insights for your agents and business.
Agent Empowerment
Empower your agents so they can focus on delivering a more human experience.
Business
Agility
Manage your agents with empathy while delivering impact to the business.
