Parsing Multiple Records from a Webservice

In this advanced technical video, Five9 Senior Director Santosh Kulkarni demos how to parse multiple records from a large webservice MP4 file using Studio 7. This greatly reduces the number of records you need to parse, especially when the webservice returns a large number of records.
Studio 7 lets you parse multiple records from a MP4 file following search criteria that you establish in a multistep process:
- Define search criteria (in this instance, by city)
- Assign values to variables using the expression builder
- Set up array through the variable node
- Complete prompt node and decision node at the end of the array