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NexRep Customer Webinar: Navigating Customer Service Through a Crisis

On-Demand Webinar

On-Demand Webinar

Learn how NexRep empowers their remote agent workforce to deliver exceptional customer service experiences from home.
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Teddy Liaw

Teddy Liaw

CEO
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Darryl Addington

Darryl Addington

Director of Product Marketing

In the midst of unforeseen circumstances, customer service agents are facing new and unexpected challenges in the contact center.

NexRep, the largest virtual contact center in the nation, has navigated through these life-changing and unforeseen events by empowering their remote agent workforce with the cloud technology they need to continue delivering exceptional customer service experiences from home.

In a live customer webinar, join Teddy Liaw, CEO of NexRep and Darryl Addington, Director of Product Marketing at Five9, to learn how NexRep leverages the cloud to future-proof their contact center, optimize agent performance and empower their agents to deliver superior customer services from home.

In this webinar you will learn how NexRep:

    • Navigates high call volume during a crisis

    • Empowers expert remote agents to deliver superior support

    • Maintains 90% contact center agent retention rate

    • Leverages the cloud to improve agent productivity and performance

 


On-Demand Webinar -