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Colby Clark
Manager, Solution Consulting, Five9
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Joe Danford
VP of Infrastructure, Five9
Where you build your contact center is just as important as what it looks like. You must decide whether to set up business on-premises, in the cloud, or somewhere in between. During this webinar, discover the differences, benefits, and tradeoffs of each solution, then get a roadmap to evaluate these solutions for your unique business.
Join this webinar to learn:
- The difference between cloud, on-premises, and hybrid contact centers
- The pros and cons of each solution
- Ways to measure these solutions including total costs, remote worker support, uptime, and business agility
- The benefits of public vs. private vs. hybrid cloud