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Michelle Ruiz
Director of Contact Center Operations, Rush Enterprises
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Kendall Fulton
Manager, Demand Generation, Five9
Join us for this customer success story webinar where we sit down with Michelle Ruiz, Director of Call Center Operations at Rush Enterprises and discuss the adoption of Five9's solutions in their contact center.
Before Five9, Rush Enterprises was struggling with high wait times, low answer rates, and inconsistent customer service.
Join the webinar to learn how Rush Enterprises:
- Improved customer service
- Integrated WFO, WFM and CRM
- Measured success through data analytics
- Enhanced omnichannel experiences for customers