Healthcare Payers Using AI Automation With Great Success Today

Learn how healthcare payers are using Five9 AI Agents to reduce handle time, improve member satisfaction, and ease operational pressure. From ID and authentication to call steering and benefit support, AI-powered self-service helps teams manage peak volume, meet engagement goals, and improve outcomes—without adding complexity.

• Self Service Options 24/7
• Reduce Agent Burnout
• Cover Open Enrollment Peak Times
• Improve Member Loyalty