Five9 Adapter for Oracle NetSuite
Whether a contact center agent or a salesperson, your customers are expecting their questions to be answered in a timely manner. They do not want to be put on hold while you are switching between applications to understand who you are and why you have called. When customers speak to a live person, they expect to be known. The Five9 Adapter for Oracle NetSuite enables your sales and services in a single environment to handle customer interactions and deliver a more human experience.
Read this data sheet to learn:
- How the Five9 Adapter for Oracle NetSuite provides a single environment and creates a seamless experience
- The features and functionalities included and how they can improve your contact center’s operations
- How to increase agent productivity and improve customer service