Five9 Adapter for ServiceNow

What is It? 

Five9 delivers customer intent and journey context, even starting a Lightning Flow, giving agents a complete picture of each problem before they engage the customer. Five9 also puts the customer’s entire contact history at the agent’s fingertips, so they can better understand the customer’s needs and better fulfill their expectations. 

One Platform for a Seamless Experience 

The Five9 Adapter for ServiceNow gives your service organization the ability to engage customers across all channels from a single environment. 

Single-Pane Agent Solution 

Your agents no longer have to switch between applications and ServiceNow to address customer concerns.