Five9 Essentials Workforce Management
Five9 Essentials Workforce Management (WFM) is a powerful solution that meets all of the essential needs of a WFM deployment. Five9 WFM is perfect for growing contact centers since it’s built on the same platform as our Enterprise version, making it easily scalable as your needs and business evolve. It meets core WFM criteria, including staffing and scheduling, as well as proactively managing intraday activities.
Read this data sheet to learn how Five9 Essentials WFM:
- Provides you with an effective and affordable WFM tool that is ideally suited for contact centers up to 100 seats
- How to use the solution to address many complex staffing issues
- Supports your business while engaging and empowering your agents