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Blackchair Symphony with Five9


As contact centers need adjustments, monitoring, and updates, operations can become increasingly complex with scale. Blackchair Symphony is an audit, automation, and administration management solution designed to help contact centers streamline management operations.

With Symphony, you can:

  • Record all activity across the platform
  • Leverage rollback to troubleshoot
  • Set notifications to reduce errors
  • Automate to perform provisioning activities rapidly

Learn more about Blackchair Symphony