Increase Business Agility with Cloud CRM Integrations
Contact centers are often deployed in siloes and do not have an easy way to easily interact with CRM systems, leaving agents without the relevant customer data to use while interacting with customers.
Five9 integrates seamlessly within your choice of CRM UI providing real-time integration and data synchronization; and the security, reliability, and performance needed to optimize sharing and management of customer data in a contact center.
Download this eBook to learn:
- Why integrating the contact center and CRM system is more imperative than ever
- How to improve agent efficiency and provide a more seamless customer service experience
- The advantages of unlocking intelligent cloud contact center capabilities in a single UI