Revolutionize the Nature of Work in the Contact Center
Leverage workflow automation to streamline your operations, boost efficiency, and improve process consistency in your contact center. Workflow automation empowers employees, eliminates repetitive work, improves revenues, and provides a better customer experience.
Here’s a sneak peek from this infographic:
- Over 40% of employees spend at least one quarter of their time handling manual and repetitive tasks
- Highly automated companies are six times more likely to see revenue growth of at least 15%
- 76% of customers expect consistent interactions across departments