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Enhance CX in Higher Education

embracing_cx_higher_education

Among higher-education decision makers, 42% consider improving the student experience a top priority.Institutions can learn how to make that happen with cloud contact center solutions.

  • Integrating with CRM can cut application processing times by 20%.
  • 82% of customers prefer engaging digitally.
  • Only 18% of companies offer omnichannel solutions.

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