Expert Panel: Perspectives on Responsible AI for the Contact Center
Generative AI holds immense potential to transform industries and improve human lives, but it also brings forth complex ethical considerations and challenges. This webinar will explore the concept of "responsible AI" and its implications for the development and deployment of AI systems.
By examining real-world examples of biases in AI, we will analyze why they occur and discuss their consequences for organizations and consumers. Our panel of experts will discuss the importance of considering ethics when developing and deploying AI systems, shedding light on key considerations organizations should prioritize.
Join us for a lively discussion where we will cover topics including:
- What "responsible AI" means for the contact center and society
- Examples of biases in AI and how to address them
- How organizations can develop and deploy ethical AI systems