CRM Partners: Solutions for Companies of All Sizes

CRM Integrations Enhance the Customer Experience

Customer Service and Sales management solutions include pre-built integrations to speed your deployment and enhance customer experiences. Five9 and our partners have worked together to deliver easy to understand and quick to deploy connections. This connected technology approach provides you faster time to productivity and better agent experiences. Happier, more efficient agents translate to happier customers and better results for your business.

Salesforce

The Five9 Adapter for Salesforce brings advanced contact center capabilities for inbound customer service and support, outbound sales and marketing, or automated blended operations to maximize employee productivity.

Oracle Service Cloud

The Five9 Adapter for Oracle supercharges Oracle Service Cloud with comprehensive multichannel features allowing companies to maximize every customer interaction.

Microsoft Dynamics

The Five9 Connector for Microsoft Dynamics CRM enables essential screen-pop functionality and a unified user interface for contact center agents that are using the Dynamics CRM application.

NetSuite

The Five9 Adapter for NetSuite provides cost savings, increased revenues, and customer loyalty benefits to any department within any company that uses NetSuite.

Zendesk

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 110,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Freshdesk

Freshdesk is the leading provider of cloud-based customer support software. Freshdesk has 50,000 customers around the world, including 3M, Honda, Hugo Boss, University of Pennsylvania, The Atlantic, and Petronas. The flagship product allows organizations to support customers through email, phone, websites, forums and social media. With powerful features, an easy to use interface and a freemium pricing model, Freshdesk is widely used by companies ranging from startups to enterprises.

SpiceCSM

SpiceCSM’s cloud-based, Customer Engagement Platform helps agents deliver first-class customer experiences across every channel through one unified agent desktop.

Authority Software

Authority Software is a leading cloud CRM solution provider that delivers advanced CRM features in a single product. The highly flexible solution supports sales, marketing, and customer service functions in a seamless collaborative environment with the Five9 Virtual Contact Center.

Kustomer

Kustomer is the CRM for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer to drive informed actions. Used by Slice, SmugMug, Outdoor Voices, and more, Kustomer provides businesses with a full view of every customer's lifetime. Kustomer unifies all relevant data, customer history, apps, and systems. Kustomer was founded in 2015 with headquarters in New York City.

Salesforce is a top-of-the-line CRM for many businesses in the world, and Five9 is walking hand-in-hand with them in the path of this omnichannel solution. The combination of the two of them provides a solid avenue for success and continued growth.
Anne Blakey
Manager of Contact Center Operations, OnDeck

Call 1-800-553-8159 for More Information