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Certified Implementation Partner
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Certified Integrated Network Partner
Gold Partner
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Gold Level

Description

The Nextiva contact center offers an integrated, unified communication and contact center solution built on the Five9 contact center platform. The joint Five9-Nextiva CCaaS solution enables seamless interaction and communication between empowered agents, subject matter experts, and customers for increased first call resolution and an exceptional CX.

The integrated UC – CC solution lets businesses engage customers via their preferred channel and effortlessly connect them in real-time to the best agent resource and/or SME.