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Join our sponsored webinar to learn about what the future holds for AI-driven customer experiences

Tuesday, March 17th - 11:00 AM PST

Webinar

PST

MIT SMR Webinar: The Future of AI-Driven Customer Service
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P.V. Kannan

P.V. Kannan

CEO of [24]7.ai

 

Artificial intelligence is a technology that has already transformed how consumers interact with their home devices, with brands, even with their cars. It has shown benefits both for companies and customers, but what's next for virtual agents and their kin?

Please join this free webinar to learn how virtual agents are proving themselves as a technology and the ways AI-driven customer service will empower contact center agents to provide great customer experiences.

In this webinar, you’ll learn:

      • How virtual agents and customer service agents work together.

      • How to address the issue of customer problem complexity.

      • Why corporate reluctance can get in the way of implementation.

      • What the future holds for AI-driven customer experiences.

 


On-Demand Webinar