In the COVID-19 era, the contact center has become the front door of the business. Now every customer interaction, whether it’s on a call, over text or social media channel, is a key opportunity for your contact center sales and service representative to drive prospects into customers. With the rise of online customer interactions, this has never been more true than it is today.
Join our exclusive webinar with Dan Burkland, President of Five9, and Nate Rempe, President & COO of Omaha Steaks, to learn ways to maximize your sales teams’ performance and triple agent productivity with the power of Five9’s blended contact center.
In this executive webinar, you will learn:
Ways to improve contact center sales & agent productivity in a WFH model
The tools needed for a modern-day sales team & tips to increase customer satisfaction
How to seamlessly scale contact center agent seats during peak sales season