The global transition to remote work has come with its perks, but also with its challenges. As contact center leaders look forward to 2021, how do you make sure remote agents are successful in this new environment and how do you keep your teams motivated?
In a live executive fireside chat, join Greg Hanover, CEO of Liveops and Tricia Yankovich, SVP of People & Human Resources at Five9, as they discuss strategies CX leaders can deploy to successfully navigate employee engagement & retention in 2021. Register now and learn how leading-edge technologies are optimizing remote agent performance from anywhere.
In this executive webinar, you will learn:
Strategies to optimize remote workforce productivity
How to make employees feel part of a team in a virtual world
Tools to motivate, engage, and drive efficiency gains with remote workers and hybrid workforces
Distance learning strategies to maximize onboarding of new agents