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How to solve e-Commerce’s #1 problem.

Webinar

PST

Shopping Cart Rescue & the Contact Center
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Chief Revenue Officer

Neil Valentine

Chief Revenue Officer
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Jeff Woodland

Jeff Woodland

Director, Vertical Marketing
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Ethan Francis

Ethan Francis

Client Partner

 

The post-pandemic shopper has embraced online purchasing like never before. The National Retail Federation forecasts that e-commerce sales will grow between 10.5% and 13.5% to more than $4.44 trillion in 2021. Unfortunately, online shoppers abandon on average 84.27% of their online carts!  

Find out how Five9 and Lucency are helping businesses eliminate expensive leaks in this massively critical stage in the e-commerce journey.

Tune into this webinar to learn:  

  • Why are abandoned shopping carts a problem for retailers?  
  • How do you rescue a shopping cart at risk of abandonment? 
  • Why is the Contact Center so important to solving this big problem for retailers? 

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On-Demand Webinar