Skip to main content

Generative AI Series


May 18th

Unlock Agent Productivity with Five9 Agent Assist and Generative AI

Join our webinar, where we showcase the new Agent Assist AI Summary feature powered by GPT from Open AI. With this out-of-the-box feature, contact centers can generate a comprehensive call summary within seconds without any AI training, tuning, or maintenance.

May 31st

LLMs, GPT3 and ChatGPT: An Intro for Techies and Non-Techies Alike

Join us for an introduction to the hottest tech in the last decade: large language models (LLMs), GPT-3, and ChatGPT. Get an understanding of how these technologies work and what buzzwords like hallucination, fine-tuning, prompts, and tokens all mean. We'll talk about the limitations of the technology and some common misconceptions.

June 8th

From Hype to Truth: Unveiling the Real Potential of Generative AI in Contact Centers and Beyond

In this webinar, learn how generative AI is poised to revolutionize industries like the contact center, from automating routine tasks to enhancing customer experience through personalized interactions. Join us as we delve into the possibilities of generative AI and how it will shape the future of the contact center.