Teaming Up for Success in Government: Five9 and Microsoft Teams

For many government agencies, improving customer support for citizens is the key to becoming more cost-effective. Resolving customer inquiries on the first call increases productivity - and helps maintain a positive reputation too.

Citizen calls often require specific expertise or time-sensitive escalation, so it's imperative that agents can easily connect with non-agent subject matter experts that are qualified and available.

Join us Tuesday, April 29th at 10 am PT / 1 pm ET to learn why the Five9 UC integration with Microsoft Teams increases first call resolution (FCR) and improves calling experiences for citizens and agents.

Join our webinar for an inside look at...

• Best practices for delivering citizen support
• The power of integrating Microsoft Teams and Five9
• A live demo of the Five9 UC Integration with Microsoft Teams

Don't miss this opportunity to see the impact of Five9 and Microsoft Teams working hand in hand!