AI at Scale: A Fireside Chat Featuring George Westerman, MIT Sloan School of Management

Many organizations are investing in AI, but scaling it across the enterprise remains a challenge. In this executive discussion, you’ll learn how leading organizations are successfully deploying AI to transform operations, customer experience, and business outcomes.

During this fireside chat, we’ll explore:

• Why many AI initiatives stall before delivering value
• How organizations are scaling AI across customer operations
• The emerging model of human + AI collaboration
• Practical insights for turning AI experimentation into enterprise impact