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Industry Trends
May 21st
The Data-Backed Narrative for AI + CX Success
Join Robin Gareiss and Matt Tuckness for a data-driven look at how AI is reshaping customer experience. In this session, Robin and Matt will break down key findings from Metrigy’s latest research, highlighting the trends, benchmarks and strategies defining high-performing CX organizations today. You’ll gain insight into how leading companies are approaching AI, where they’re seeing measurable impact and what it takes to stay ahead. Walk away with a clearer understanding of how your CX strategy compares and how AI and your front line can work together to elevate CX.
