Stay connected to what’s next in CX.
In our Best of CX Webinar Series, you’ll hear from analysts, customers, and Five9 experts shaping AI-powered experiences that deliver more.
Sign up for the series and stay ahead as new conversations unfold.
Five9 Genius AI: The AI Loop That Drives Real Results
February 18, 2026 10:00AM PT
Join us for an interactive, results-driven session where you’ll see the Genius AI lifecycle in action. Start with AI Insights to surface high-impact opportunities and quick wins for AI Agent deployment. Explore practical use cases from industries like retail and banking, view a live agent demo, and see measurable impact firsthand. Then close the loop with AI Insights to validate results and plan your next phase of improvement. It’s insight to action—powered by Genius AI. 
Building Customer Trust While Scaling AI-Driven CX
February 26, 2026 15:00 CET
As AI rapidly reshapes customer experience, trust has emerged as the defining competitive advantage. Customers expect smarter, faster interactions - but only when transparency, governance, and accountability are built in from the start. Join Five9 CTO and Head of AI Jonathan Rosenberg and Anglian Home Improvements CMO Rachael Munby for an executive-level conversation on how leadership teams scale AI-driven CX while maintaining trust with their customers.This session explores how executives align on responsible AI strategy, establish guardrails that protect customers data and their brand, while ensuring innovation strengthens, rather than eroding confidence.
