August 20, 2024 @ 8:00 am PT
Unlock Efficiency with the Power of Five9 AI and Salesforce Service Cloud Voice
Join us as we delve into the next-gen integration between Five9 and Salesforce Service Cloud Voice. For over 15 years, Five9 has been a leading global ISV (Independent Software Vendor) AppExchange partner with Salesforce and is now driving Salesforce Einstein with Five9's advanced AI solutions.
In this webinar, you will:
- Gain a comprehensive understanding of AI-driven solutions and how they integrate seamlessly with Salesforce Service Cloud Voice.
- Learn how contact centers can boost efficiency with AI using real-time transcription and next-best action.
- Witness the power of Five9 in action and gain practical tips and strategies to unlock the full potential of AI-powered customer service in your customers’ organizations.
September 17, 2024 @ 8:00 am PT
How AI Drives Value for Five9 Healthcare Customers
Research shows that patients generally prefer to resolve basic healthcare requests with voice and digital self-service options. Healthcare organizations with an industry-leading Intelligent Virtual Agent (IVA) platform can offer users 24/7 support to reset passwords, pay bills, reschedule appointments, and fill prescriptions using their communication channel of choice.
Join this webinar to learn how:
- Five9 Customers, like Exact Sciences, achieved strong containment rates with self-service automation
- Five9 IVA deploys a high level of self-service flexibility via voice, chat, and SMS
- Five9 IVA helps health systems and organizations improve customer and patient experience
- Healthcare is improving KPIs like Containment, Average Call Time, First Call Resolution, and others increasing ROI
October 22, 2024 @ 8:00 am PT
Taking the Mystery out of AI with Five9
Join the Five9 Partner Amplify Webinar to demystify AI. Discover how AI is being utilized by your customers and prospects, and learn how it's transforming interactions with both customers and employees.
At this webinar we will cover:
- Five9 AI and Automation Portfolio
- Clarifying AI Engine Definitions
- What is Five9 AI VoiceStream for Partners
Don’t miss this opportunity to unlock the full potential of AI within your opportunities!
