Skip to main content

The Aragon Research GlobeTM for Intelligent Contact Centers, 2021

2021-24-The-Aragon-Research-Globe-for-Intelligent-Contact-Centers-2021

Aragon Research releases its third Aragon Research GlobeTM for intelligent contact centers (ICCs). The ICC market is in the midst of consolidation as the demand for contact centers has grown during the pandemic. As digital labor continues to grow, the 15 major vendors in this report are offering different levels of virtual agent capabilities.

Download the Data Sheet