Healthcare Partner Grows Business with CX Upgrade
![case-study-anonymous-global-healthcare](/sites/default/files/styles/resource_full_main_image/public/2023-04/case-study-anonymous-global-healthcare.png?itok=jeJvjeqr)
A healthcare partner delivering extensive support services transformed its contact center with Five9. It moved from on-premises to the cloud and became an internationally staffed leader in CX modernization.
The move allowed the healthcare partner to:
- Expand operations to 50 countries in less than 12 weeks
- Quickly double agent count to meet increased business
- Enable all agents to work remotely