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How adHere Revived Its Call Center with Five9

adHere Case Study

With its call center on the verge of failing, adHere made a final rescue attempt. Five9 enabled the advertising agency to turn its call center into a flagship channel.

  • The contact center experienced a 564% YoY increase in revenue growth 
  • Representatives conduct 20,000 live outbound interactions per day 
  • Automated dialer and configuration streamline the representative experience

Download the Case Study