How adHere Revived Its Call Center with Five9
![adHere Case Study](/sites/default/files/styles/resource_full_main_image/public/2023-04/adHere%20Case%20Study.png?itok=-TAEz04c)
With its call center on the verge of failing, adHere made a final rescue attempt. Five9 enabled the advertising agency to turn its call center into a flagship channel.
- The contact center experienced a 564% YoY increase in revenue growth
- Representatives conduct 20,000 live outbound interactions per day
- Automated dialer and configuration streamline the representative experience