How adHere Revived Its Call Center with Five9

With its call center on the verge of failing, adHere made a final rescue attempt. Five9 enabled the advertising agency to turn its call center into a flagship channel.
- The contact center experienced a 564% YoY increase in revenue growthÂ
- Representatives conduct 20,000 live outbound interactions per dayÂ
- Automated dialer and configuration streamline the representative experience