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Apex America Optimizes Its Agent Experience

Five9 Case_Study Apex

As a business process outsourcer and leader of Latin America’s digital customer experience industry, Apex America needed contact center capabilities to keep pace with its growing workforce. Five9 met that need and then some.

See how Five9 enabled Apex America to:

  • Leverage one simplified contact center platform.
  • Integrate easily with other systems.
  • Scale with a self-managing solution.

Download the Case Study