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Deploy FAQ Apps with Five9 IVA Studio

IVA Studio technical

Five9 IVA Studio, a cloud-based platform with a no-code development interface, enables your team to easily build, manage, and deploy Five9 IVAs. The platform enables multi-persona developers to build applications.

Learn how Google Dialogflow Knowledgebase integration on Five9 IVA Studio can enable developers to quickly deploy FAQ-style applications by simply pointing the Dialogflow agent to a web-based URL that contains a list of FAQs.

  • Parse knowledge documents to find automated responses automatically.
  • Create a knowledge base in the Dialogflow portal.
  • Stay up-to-date as new content is added with automatic refresh.

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