The Aragon Research Globe™ for Intelligent Contact Centers, 2020
The 2020 Aragon Research Globe evaluated 15 contact center providers to score their strategy, performance, and reach.
Identified as a Leader, Five9 received high strength ratings for its cloud offering, inbound and outbound focus, and Salesforce integration, among other features.
Download the Aragon Research Globe to learn how Five9 measured up to other providers, as well as:
- An analysis of the current state of the contact center and predictions for the future
- Capabilities to consider before buying an intelligent cloud contact center solution
- Strengths and challenges of individual CCaaS providers
- Why Five9 was named a Leader