Voip Auto Dialer
Web Base Auto Dialer's Modernize Contact Centers
For true contact center modernization, your auto dialers need to be web based. Expand your current on-premises or cloud strategy with powerful Predictive Dialer, Power Dialer. Progressive Dialer, Preview Dialer auto-dialing technology. Select the options and capabilities to meet your current business needs with Five9.
With Five9 web based auto dialers, you benefit from fast cloud deployment and no software maintenance costs. Five9 allows you to flexibly scale your workforce. You have the power to add agents and locations to match your growth without purchasing more hardware.
Gain maximum performance with Five9 Auto-Dialers and:
- Increase your sales
- Triple the amount of quality time agents are connecting with live prospects
- Detect and filter no-answers, busy signals, fax machines, disconnected lines, and voicemail, disconnected lines
Five9 empowered agents enjoy more talk time and less dead time. Studies show web based auto dialing allows for forty eight minutes of talk time versus 15 minutes per hour with manual dialing. Learn more about getting started today by clicking on "Get Info."
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Now more than ever, the contact center is the front door for many businesses.
At Five9, we are on a mission to help transform your contact center to meet customers’ heightened expectations while engaging and empowering your agents to deliver more human experiences.
Achieve success with our business results approach to sales, implementation, and service.
Adapt the cloud contact center to the needs of your business - not the other way around.
Reliable & Secure
Count on guaranteed uptime, crystal clear voice, and the most stringent levels of security.
Empower Your Agents
Make it easy for your agents to deliver the superior experience your customers want.
Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.
Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.
Smaller office space. Managing one of these facilities can be difficult, but support staff is necessary to make sure that quality performance is being maintained. Managers also need to provide an atmosphere of community and exercise communicative skills to keep each employee informed of the...
Outbound call centers dial out to reach customers or prospects, and are typically used when a sales team is prospecting for new customers. Outbound call centers may utilize autodialer and predictive dialing solutions to help maximize agent productivity by increasing the amount of connections agents can make with customers.
A predictive dialer is an automated telephone dialing system that enables call center agents to dramatically increase their number of live connections. Predictive dialers connect agents only to calls that are actually answered by people, freeing agents from the need to listen to unanswered calls, busy signals, disconnected lines, or answers from...
A progressive dialer is an automated telephone dialing system that only connects agents to calls answered by a live person. In Progressive Mode, the dialer runs through your calling lists across multiple campaigns at the pace of your operations. The system automatically paces dialing based on recent abandonment rates and only dials when an agent becomes available.
A power dialer is an automated telephone dialing system that connects prospects with agents more efficiently by allowing agents to focus on live connections instead of manual dialing. A power dialer differs from a progressive or predictive dialer in that it utilizes a manually-configured calls-to-agent ratio. When an agent becomes available, the system automatically dials...