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Partially Degraded Service

  • Investigating

    We have identified a problem in Digital Engagement Services in the United States.  Customers may see performance degradation in chat, email, and SMS searching, sending outbound emails, and synching new users, contacts or configurations. Our team continues to troubleshoot the problem. For future updates or details please login to the Five9 Status Portal (FSP):

  • Normal operations

    All Digital Engagement is available. If you are experiencing any issues please email

    Tuesday, September 25 - 10:00 PM

Services Affected:
  • US Services
    Email, Chat, SMS