Gartner Named Five9 a Leader, 4 Years in a Row
In October 2018, Gartner released the latest Contact Center as a Service Magic Quadrant, North America, which evaluates ten popular CCaaS vendors in an information-rich snapshot. We’re excited that Five9 was named a Leader for the 4th year in a row.
What is the Gartner Magic Quadrant?
Gartner, the leading research and advisory company, conducts in-depth interviews with providers and, most importantly, with their customers. Using robust performance criteria, these providers are plotted in four quadrants: Leaders. Challenger. Visionaries. Niche Players.
Additionally, the report includes company overviews, strengths and cautions for each profiled vendor.
We believe that using this detailed, independent competitive analysis will help your enterprise decide which CCaaS provider is the best fit for your unique needs.
Download your copy of the 2018 Gartner Magic Quadrant.
"NexRep is one of the largest at-home, U.S.-based call centers in the world. We completely rely on Five9 to power this entire network of a thousand-plus workers."
— Teddy Liaw, NexRep
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