Online is a highly experienced Five9 partner with extensive IVA expertise. Our customer engagement practice is focused on securing and transforming your customer’s experience by leveraging the power of the Five9 platform to proactively anticipate and address their needs across all channels. We combine customer engagement, digital transformation, and cyber-security expertise to enable true and high-value CE transformation.
- Over 14 years of experience working with contact center partners across the globe
- Worked on over 300 successful contact center engagements
- Over 380 years of combined contact center experience
Online is a Digital Transformation and Cybersecurity consultancy. Since 1986 we have been using technology to deliver dramatic business results for companies throughout Canada, USA and EMEA. Our capabilities across the transformation cycle enable our Clients to move confidently into their secure digital future. With 400 business, technology, and security professionals working with Clients globally, our capabilities across the transformation cycle enable our Clients to move confidently into their secure digital future.