Social Channels Bring In New Leads
Five9 Social delivers social media capabilities for customer service and sales organizations. Reach peak efficiency and get the tools that you need to manage social engagement based on your most critical key performance indicators (KPIs).
Five9 Social provides agents with pre-approved responses to commonly asked questions and uses business rules to guide agent response using “next best actions”.
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Boost Productivity with Five9
Stop wasting time on manual dialing and managing leads. Five9 Outbound Contact Center automates lead and campaign management, so you can create an automated marketing and sales funnel that achieves your outbound goals.
Predictive dialing connects agents only to live prospects, maximizing calling efficiency.
Use list priorities and ratios, so your agents can focus on their most qualified leads.
Automate agent callbacks using the Disposition Timer and redial feature.
Leverage workflow rules with time-of-day triggers to manage agents and campaigns.
Why Choose Five9
Monthly or annual pricing with no long-term contracts.
Powerful, scalable, and secure cloud solutions.
Recognized by Gartner as a leader in Contact Centers.
Integrate with all the leading CRM packages.
All you need is a computer, a headset, and Internet.
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